Please Note: This article relates to both the TM2 and TM3 versions of the desktop software.
Your TM2/TM3 Sales person will send you the Initial setup form to complete, this will contain all basic information on your clinic the receptionist will need. Once you have sent this form back, we will send this to MPL contact along with any other relevant information. A reception setup operator will contact you, to confirm the details listed - they may need some points clarified.
The operator will also advise you how call forwarding works, you can also find a guide on this contained within the setup guide of this service located - here. Once this has all been completed, you are ready to use the service. From initial order to implement the service could be set up and running from as little as a couple of days. Always remember to communicate with your TM2/TM3 Account manager or TM2/TM3 Salesperson you ordered from if you require a specific go-live date adhered to.
We will try to accommodate any changes, but we recommend allowing a number of days to ensure everything is complete for any changes requested.