Please Note: This article relates to both the TM2 and TM3 versions of the desktop software.
TM2/TM3 Reception is 24/7 resource for clinics to have a remote receptionist that can deal with all call types directed your clinic.
These may be appointments, cancellations, sales calls, suppliers or even practitioners needing to reschedule appointments due to illness or exam PLC.
Working in conjunction with TM2/TM3 Hosted, TM2 24/7 provides secure, encrypted access via the web to let the receptionist team provide this service.
At TM2/TM3 we work alongside MPL Contact, One of the UK’s most experienced leading provider’s of contact centre solutions.
They are specialists in complex customer service provision’s and excel in areas where customer service is paramount.
They have been trained to understand how clinics work, and how to handle the information you give them.
To find out more information on how we work with MPL, please contact your TM2/TM3 salesperson.