Please Note: This article relates to both the TM2 and TM3 versions of the desktop software.
If you encounter any issues with the Healthcode Wizard not picking up on Invoices, there are a number of steps that you can try below (they are all linked to their own article).
- Is TM2 Options configured for Healthcode (Lookups & Labels > Healthcode)?
- Have I configured all my insurance charges in the stock section with an appropriate charge code?
- Are the groups in TM2 configured with the correct details on their Healthcode tab?
- Is there a batch of invoices created so the Healthcode Wizard can export them?
- Does the batch of invoices I have created fall between the date ranges I am trying to export in the Healthcode Wizard
- Is the "Export Global Start Date" set to before your date search?
If you are still having problems, you can contact Support on 033 33 442 800 or e-mail Support on firstname.lastname@example.org